Universitas Quality, Indonesia


Analysis of the Effect of Individual Characteristics, Employees’ Competency and Organizational Climate on Job Satisfaction and Employees’ Performance at a State-Owned Trading Company in Indonesia

Job satisfaction and employees’ performance are important for the organization to improve the company's competitive value. This research aims to know the influence of individual characteristic, employees’ competency and organizational climate toward job satisfaction and its implication on employees’ performance. The research method used in this research is cross sectional survey. The population of this research was from 4 cities with a total sample of 51 employees. Moreover, this research applied structural equation modeling with Partial Least Square approach for analyzing the data. The results showed that individual characteristics do not effect on job satisfaction, while employees’ competency and organizational climate have a significant effect on job satisfaction. Then, job satisfaction has a significant effect on employees’ performance. It is necessary to conduct training and education programs along with flexible structural support and adequate rewards for the employees to...

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