Category - Mavis MENSAH SENYAH

Garden City University College, Ghana


Staff Knowledge on Records Management in the Local Governments of Ghana: A Case Study

Good records management should be seen as a benefit and not a burden. This paper explores the practices, benefits, and challenges of records management from forty-five staff of the Offinso Municipal Assembly (OMA), Ghana. The study used the survey method and data were analyzed with descriptive and inferential statistics. The result revealed that a majority (84%) of the staff knew of the existence of policies and procedures on records management, there was a positive strong association between work experience and records management systems, quick decision making was a key element of the benefits of records management and lack of information technology infrastructure was a challenge to effective records management. The paper suggests that OMA must intensify the need to communicate the importance of the policies and procedures of records management for its compliance. In maximizing the benefits of records management, OMA must take advantage of technology to support their records...

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