Records are a fundamental aspect of organizations and must be maintained. This study investigated the essence of record-keeping from the perspectives of small business owners on their operations. This was a cross-sectional survey which used the questionnaire to solicit information from the business owners. The data analysis was descriptive statistics with the aid of Minitab 17 software. Our findings attest to the relevance of business registration and the prominence of the family business in small businesses. It was revealed that 89% of the respondents were conscious of keeping records, 74% recording their business operations manually while retention of records for a year had 77% representation. The benefits of recordkeeping hinge on decision-making and stock-taking. The study concludes that small businesses should not look down on record-keeping as part of running their businesses and suggests education on the importance of record-keeping for small business owners for the effective...
Category - Charles ADUSEI
Garden City University College, Ghana
Good records management should be seen as a benefit and not a burden. This paper explores the practices, benefits, and challenges of records management from forty-five staff of the Offinso Municipal Assembly (OMA), Ghana. The study used the survey method and data were analyzed with descriptive and inferential statistics. The result revealed that a majority (84%) of the staff knew of the existence of policies and procedures on records management, there was a positive strong association between work experience and records management systems, quick decision making was a key element of the benefits of records management and lack of information technology infrastructure was a challenge to effective records management. The paper suggests that OMA must intensify the need to communicate the importance of the policies and procedures of records management for its compliance. In maximizing the benefits of records management, OMA must take advantage of technology to support their records...
