Category - Shamila SINGH

Management College of Southern Africa (MANCOSA), South Africa

Sanjay SINGH Shamila SINGH

Supply Chain Management Practices: Impediments to Service Delivery in the Department of Justice And Constitutional Development

This article articulates the challenges of the supply chain management practices impeding service delivery within the Department of Justice and Constitutional Development (DoJ and CD). The objectives of the study determines the nature and extent to which the SCM policy, procedures and practices are implemented in the DoJ and CD; the challenges in the supply chain management processes impeding service delivery; the impact of the SCM challenges regarding service delivery; and to recommend appropriate SCM practices that can be adopted and implemented in order to enhance the value chain and improve the service delivery constituent accordingly. The research methodology was a quantitative approach and a random sample of 132 questionnaires were distributed and the data was analysed using inferential statistics. The key research findings revealed that the department does not have a fully capacitated and competent team to perform all aspects of SCM that added value to their respective business...

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Akinlawon O. AMOO Shamila SINGH

The Mediating and Moderating Role of Job Satisfaction in the Leadership Behaviour and Work Engagement Relationship

The aim of the present study was to investigate job satisfaction as a moderator of the relationship between leadership behaviour and trainee work engagement. The study was conducted in an artisan training academy located inthe East of Johannesburg. Data was collected from the entire population of 150 employed trainees in the academy using: (i) a self-designed demographical data questionnaire; (ii)the Harris and Ogbonna (2001) 13-item leadership behaviour questionnaire (iii) the Utrecht work engagement scale (UWES) developed by Schaufeli et al. (2002), and (iv) the single global rating for job satisfaction developed in 1990 by Allen and Meyer. Hierarchical multiple regression analysis were conducted in a census study of 150 trainees. Results showed that work engagement is significantly affected by leadership behaviour, and job satisfaction mediated and moderated the leadership behaviour – work engagement relationship.

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