Category - Rosebud Bekithemba MNQAYI

MANCOSA Graduate School of Business, South Africa

Martha HARUNAVAMWE Rosebud Bekithemba MNQAYI

Exploring the Effect of Continuous Professional Development (CPD) Programs on Employee Performance at Company A in Empangeni, KwaZulu-Natal

Emergency Management Services (EMS) personnel, particularly paramedics, should have crucial clinical decision-making abilities, by developing field or differential diagnoses and impressions. This enables them to make critical decisions pertaining to patient management plans and care. Paramedics among other healthcare professionals are concerned with declining employee performance. There is therefore a need for performance improvement that is dependent on how employees realize continuous professional development (CPD) activities. This study focused on revealing the effect of CPD programs on employee performance at Company A in KwaZulu-Natal. A sample of 10 participants was drawn from the population of Emergency Care Providers working at Company A. A qualitative research methodology was adopted with the employment of purposive non-probability sampling and semi-structured interviews. The study concluded that CPD programs have a very positive effect on the performance of employees, as...

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